(4.5 / 5)1923+ Ratings

Buildium Reviews

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Overall Rating

4.5
3 Reviews
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About Buildium

Buildium is a property management software solution that offers a range of services. Their primary offering includes property accounting, online rent payments, property maintenance tracking, and tenant screening services. The accounting feature supports detailed financial reporting and budget management, crucial for effective property management.

They also offer a self-guided training program, Buildium Academy, designed to help users master the software. This includes courses on account and user settings, entering data, opening balances, and the accounting cycle for rentals and associations.

In addition, Buildium provides live phone and email support with their Boston-based agents. They also offer industry guides to stay on top of new trends, learn best practices from the field, and get insights to help grow your business.

Furthermore, they have a Resident Center which is easy to navigate and allows residents to submit work orders or make payments. They also offer features like credit card and ACH payments, retail cash payments, and maintenance management among others.

Lastly, they maintain a blog for weekly tips and tricks on how to grow and scale your business, maintain your properties, retain residents, and more. They also encourage users to follow them on social media platforms like Facebook, LinkedIn, Instagram, and Twitter..

Buildium Pros & Cons

Pros of Buildium:

  • User-friendly: Buildium is known for its ease of use, with a user-friendly interface that makes it easy to learn and operate, even for those not tech-savvy.
  • Efficient Workflows: The software streamlines property management processes, from leasing to accounting, making it efficient for managing rental properties.
  • Advanced Accounting: Buildium offers robust accounting tools, including payment processing, expense tracking, and easy 1099 filing, which helps in managing budgets effectively.
  • Rental Marketing: The software includes features for creating a free customizable marketing website and syndicating listings to partners like Zillow and Trulia, making it easier to find new tenants.
  • Tenant Screening and Leasing: Buildium allows for online rental applications, tenant screenings, and electronic lease signing, making the leasing process more streamlined.
  • Business Management: The platform offers tools for creating an online portal where residents can pay rent, submit maintenance requests, and access important documents.
  • Community Association Management: Buildium provides tools for community association managers to communicate with condo owners and tenants, track violations, and manage maintenance requests.
  • Scalable: Buildium can be used for managing properties ranging from one unit to 5,000 units, making it scalable for businesses of all sizes.

Cons of Buildium:

  • Additional Fees: The Essential plan comes with additional fees for features like eLease, property inspections, and bank account setup, which can be costly for small property owners.
  • Limited Integrations: Buildium may not integrate with many other software programs, which can limit its functionality for some users.
  • Customer Service: Some users have reported mixed experiences with Buildium's customer service, with some finding it unresponsive.
  • Glitches: There have been reports of occasional slowness and glitches in the software, which can delay tasks and applications.
  • Task Feature Limitations: The task feature is not as robust as dedicated project management or to-do list applications, which can be a limitation for some users.

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Buildium Customer Reviews (3)

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Terry Trahan
Terry Trahan
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Aug 19, 2023
Amanda Rijpma
Amanda Rijpma
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Aug 17, 2023
Lionella Zito
Lionella Zito
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Aug 15, 2023

Buildium Customer’s Q&A

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Buildium Features and Benefits

Buildium.com offers a range of features and benefits that can help streamline property management tasks:

Key Features:

  • Online Payments: Allows for easy and convenient payment processing.
  • Tenant Screenings: Helps ensure you're renting to reliable tenants.
  • Custom Property Websites: Enables you to showcase your properties in a professional manner.
  • Powerful Performance Analytics: Provides insights into your properties' performance.
  • Accounting: Automates your bookkeeping, collections, and payments.
  • Maintenance Management: Helps you manage and track maintenance requests.
  • Vendor Management: Allows you to manage your relationships with vendors.
  • Communications: Streamlines communication with tenants, owners, and vendors.
  • Resident Center: Provides a platform for residents to make payments and submit maintenance requests online.

Benefits:

  • Ease of Use: The platform is user-friendly and intuitive.
  • Scalability: It can be used for managing 1 unit or 5,000 units.
  • Comprehensive: Offers a wide range of tools for accounting, leasing, maintenance, and communication.
  • Efficiency: Streamlines workflows and enhances tenant communication.
  • Free Trial: Offers a free 14-day trial to test out the platform.

These features and benefits make Buildium.com a comprehensive property management solution that can help you manage your properties more effectively and efficiently. Hope this helps! Feel free to ask if you have more questions.

Buildium Pricing

Buildium offers three pricing tiers:

  1. Essential Plan:

    • Starting Price: $55/month (or $562/year for a single unit) for up to 150 units.
    • Features: Accounting, maintenance, tasks, violations, online portals, resident and board member communications, free marketing website, basic tenant screening, online payments, standard reports, and ticket support.
  2. Growth Plan:

    • Starting Price: $174/month.
    • Features: Includes all Essential features plus property inspections, enhanced analytics, and live support.
  3. Premium Plan:

    • Starting Price: $375/month.
    • Features: Includes all Growth features plus open API, insights-to-action, and a dedicated growth consultant.

Each plan offers additional features and support tailored to different stages of property management business growth.

About buildium.com Payment Method?

Buildium.com offers multiple payment methods. It allows you to accept rent payments using credit card and ACH payments. Buildium also uses its own ePay platform to automate payments across the app, whether that’s payments received from tenants or sent to vendors and owners. It provides the option to pay bills partially by check or EFT. If you are paying a vendor in installments, you are able to create a bill for the full amount then partially pay the bill each time you need to make a payment. You can also apply a vendor credit to a bill. Additionally, Buildium provides the option to override the property setting and add payment instructions specific to the lease. It also allows residents to pay rent through a resident portal, either by credit card or via their bank account. They can set up automatic payments, so they’ll never have to remember to pay on the first. Lastly, you can change your payment method for Buildium by navigating to Settings >Account and billing and clicking Edit payment method at the top of the Buildium Account page. You can enter information about the new payment method to be used and select the payment method of your choice..

Buildium FAQs

FAQ

Buildium Alternatives

Here are the top Buildium alternatives based on various sources:

  1. DoorLoop - An all-in-one property management software that simplifies property management with easy-to-use, secure, and reliable software.
  2. Innago - A free, easy-to-use property management software designed to save time and money, offering features like rent collection, tenant screening, and financial management.
  3. Rentec Direct - A cloud-based property management system that handles billing, invoicing, credit checks, and rent tracking, with a tenant portal for communication and payment.
  4. Condo Control Central - A property management solution for condos, offering online communication and management tools, including an online discussion forum and amenity booking.
  5. Yardi Voyager - A cloud-based property management and accounting platform suitable for both residential and commercial entities, offering integrated solutions for leasing, analytics, and resident services.
  6. Re-Leased - A cloud-based commercial property management solution that includes accounting, portfolio management, tenant communication, and compliance management.
  7. Total Management - A cloud-based property management solution suitable for midsize to large organizations, managing apartments, mixed portfolios, REITs, and commercial or retail space.
  8. Guesty - An all-encompassing hospitality operations platform designed for property managers and hospitality companies, offering tools for managing bookings and operations.
  9. ResMan - A property management platform that provides innovative technology solutions, including management for leases, tax, and tenant databases.
  10. AppFolio Property Manager - A comprehensive property management software that offers tools for leasing, accounting, and tenant communication, suitable for various property types.

These alternatives offer a range of features and functionalities to help property managers streamline their operations.

FAQ

Are there any alternatives to Buildium?

There are several alternatives to Buildium that you might consider. These include AppFolio Property Manager, Yardi Breeze, ResMan, and Innago. Other options include DoorLoop, innRoad, WebRezPro, TallyPrime, MProfit, DJUBO, eZee Frontdesk, mycloud PMS, Magpie Property Management, Booking Automation, Rentec Direct, MapPlug, and Apartments.com Rental Manager. Each of these alternatives offers different features and capabilities, so you may want to explore each one to see which best fits your needs.

FAQ

How To Open A Buildium Account?

To open an account on Buildium.com, follow these steps:

  1. Complete the guided setup. This involves answering questions about your business.
  2. Add all of your properties, units, tenants, and leases. This can be done manually or by using data import tools.
  3. Set up your opening bank balances. This is crucial for accounting purposes.
  4. Create Buildium accounts for your staff members. You will need to assign a role to each staff member you create. Roles are used to assign different levels of permission to various staff members.

Remember, the first time you sign in to Buildium, you're prompted to start the Buildium setup. If you manage associations only, have a mixed portfolio (rentals and associations), or you accidentally left the guided setup before adding all of your properties, units, leases and/or tenants, you can manually add your properties, units, leases, and tenants or use data import tools to get your existing data into Buildium.

Once the guided setup is complete, you will be able to create Buildium accounts for your staff members. To do this, navigate to Settings > Users and click Add staff member. You will be asked to assign a role to each staff member you create. To view, edit, or add new user roles, navigate to Settings > User roles.

If you need more detailed instructions, there are several tutorial videos available online that can guide you through the process. These videos cover topics such as entering or importing rental properties and their details, setting up company settings, setting up e-pay and tenant insurance services for online payments and protection, entering opening bank balances and starting date for accounting purposes, and accessing additional settings such as user roles, data import and export, etc.

Hope this helps! Feel free to ask if you have more questions.

FAQ

What is the pricing of Buildium?

The pricing for Buildium varies depending on the type of subscription package you want to purchase. It offers three pricing packages: Essential, Growth, and Premium. The Essential package starts at $55 per month. The Growth package starts at $174 per month. The Premium package starts at $375 per month. Each package includes features like Accounting, Maintenance, Tasks, Violations, Resident & Board Member Communications, and Online Portals. Additional features such as eSignatures and Online Payments have varying costs depending on the package. Please note that prices may vary and it's always a good idea to check the official Buildium website for the most accurate and up-to-date information..

FAQ

How does Buildium compare to other property management software solutions?

Buildium is a leading all-in-one property management software that provides extensive capabilities, empowering property businesses to expand their management portfolio, regardless of their size. It offers a comprehensive set of features, each with its own unique strengths that serve property managers at varying stages of their business and portfolio development.

Among the myriad of options available, three software solutions stand out: Appfolio, Buildium, and Propertyware. Each of these has its own pros and cons, and the best choice would depend on your specific needs.

Property management software solutions like Buildium offer several benefits such as efficiency and automation, centralized information, financial management, enhanced tenant communication, online rent collection, maintenance and repairs, and scalability. These features are crucial for anyone with a rental portfolio, as they revolutionize the entire landscape of property management.

However, it's important to note that the right property management software for you would depend on your specific needs and the stage of your business and portfolio development. Therefore, it's recommended to compare and contrast the platforms to determine which one is better suited to meet your specific needs.

FAQ

About buildium.com Prices and Cost?

Buildium offers three pricing packages: Essential, Growth, and Premium. The Essential package starts at $52 per month. It includes features like Accounting, Maintenance, Tasks, Violations, Resident & Board Member Communications, and Online Portals. The Growth package starts at $166 per month and includes all the features of the Essential package, plus additional benefits like waived transaction fees for incoming EFTs and 5 free bank accounts. The Premium package starts at $479 per month and includes all the features of the Growth package, plus additional benefits like 15 free bank accounts and priority support. There are also additional costs for services like eSignatures and Property Inspections. For example, eSignatures cost $5 per eSignature for the Essential package, but are unlimited for the Growth and Premium packages. Property Inspections start at $40 per month. Please note that these prices are subject to change and it's always best to check the official website for the most up-to-date information..

FAQ

About buildium.com Popular Products and Services?

Buildium is a property management software that offers a range of features to streamline the day-to-day operations of property managers. It provides services for different types of properties including Single Family, Small Multifamily, Community Association, Student Housing, Commercial, and Affordable Housing. The software offers various functionalities such as Accounting, Maintenance Management, Vendor Management, Payment Collections, and Communications.

One of the key features of Buildium is its payment collections system. It offers credit card and ACH payments to automate collections and payments to vendors, owners, and residents. Additionally, it has partnered with PayNearMe to facilitate retail cash payments.

Buildium also provides a Resident Center which is easy to navigate and allows residents to submit work orders and make payments. The software is praised for its solid foundation of financial reporting and recording that instills trust in clients.

Moreover, Buildium offers onboarding and support services. It provides live phone and email support with their Boston-based agents. They also offer Buildium Academy, a self-guided training program designed to help users master the software.

In addition to these, Buildium provides industry guides and a blog for weekly tips and tricks on how to grow and scale your business, maintain your properties, retain residents, and more.

Overall, Buildium is a comprehensive property management solution that caters to the needs of property managers, offering a unified platform to manage properties efficiently..

FAQ

How does Buildium compare to other property management software?

Buildium is a leading all-in-one property management software that provides extensive capabilities, empowering property businesses to expand their management portfolio, regardless of their size. It has robust accounting tools, handling everything from automated bookkeeping and collections to full-scale accounting, including 1099s. This makes it a fantastic option for larger rental management companies. However, the lack of user-friendliness with tenant onboarding and rent collection left some users wanting more. While Buildium is incredibly scalable with a killer free marketing website, the extra charges and lack of live support in the basic plan may leave smaller businesses and sole property managers feeling like they aren’t a priority.

When compared to Propertyware, another all-in-one property management software solution, both have a comprehensive set of features and each with its own unique strengths that serve property managers at varying stages of their business and portfolio development. According to user satisfaction polls, 96% of people prefer Buildium, whereas 93% of people enjoy Propertyware. They’re both amazing software options but Buildium has way more features and costs much less than Propertyware.

Please note that the information provided is based on the latest available data and may vary over time.

FAQ

Can I integrate my accounting system with Buildium?

Yes, you can integrate your accounting system with Buildium. Buildium has integrated accounting functionalities right into its system, allowing you to track every payment and manage accounts from the system. AvidXchange and Buildium can work together to power your AP process while maintaining your systems. This integration can help you go paperless in the processing of invoices and payments, eliminate manual data entry and reduce errors, save your AP team time, increase operational efficiencies, and gain greater control over your AP workflow. It can also reduce fraud risk and pay your suppliers faster, easier, and more securely. This integration can increase efficiency, visibility, and control in your AP process. It can also reduce admin work tied to invoice approvals and enable employees to take on new strategic initiatives. You can maintain visibility and control, gain better insight into the status of approvals and payments with tools to optimize AP workflows, and reduce costs tied to errors or late disbursements. You can access it anywhere, anytime from any device.

FAQ

How do I set up automatic payments on Buildium?

To set up automatic payments on Buildium, follow these steps:

  1. Navigate to the Resident Center.
  2. Click on the Payments Tab.
  3. Click on Set up auto pay > Click on entire amount.
  4. Optionally, enter a maximum amount > Click Next.
  5. Review Payment > Click Set Up Autopay.
  6. Click Save.

These steps allow residents to set up scheduled payments and continuously pay their balance in full. It also offers variable payments, but residents can define a maximum amount for payment processing. When a resident selects to pay their balance in full with scheduled payments, rent adjustments are factored in automatically.

FAQ

Can I pay rent with PayPal or Venmo on Buildium?

On Buildium, residents can authorize their bank accounts or credit cards to pay rent online, and have the option to set up a recurring payment schedule. However, there is no specific mention of PayPal or Venmo as accepted methods of payment. Please check with your property management for the most accurate information.

FAQ

buildium.com Return Policy?

Buildium has a no refund policy as stated in their Terms of Use. Unfortunately, there is no information available regarding a shipping policy for Buildium. It's important to note that Buildium is a property management software, so physical shipping may not be applicable to their services. For more detailed information, it's recommended to visit their official website or contact their customer service directly. Please note that this information is based on the most recent data available and may have changed..

FAQ

What is Buildium?

Buildium is a cloud-based property management software designed for property managers and real estate professionals. It offers a wide range of features that help users manage their properties efficiently. This includes accounting, leasing, maintenance, and communication. Buildium's platform is purpose-built for the unique tasks of property managers and real estate professionals. Whether you manage five doors or five thousand, Buildium provides a simple, unified platform that powers you to be your best. It also offers online payments, automating collections and payments to vendors, owners, and residents. Buildium is used by over 15,000 property managers to manage their properties.

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